Welcome to Kayaaz. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before making a purchase.

1. General

Kayaaz is an online platform offering sarees, ethnic wear, and fashion-related products. By using this website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or guardian.

2. Products & Pricing

  • All product descriptions, images, and prices are subject to change without prior notice.
  • We make every effort to display product colors accurately; however, actual colors may vary depending on your device screen settings.
  • Prices displayed on the website are in Indian Rupees (INR) unless otherwise specified.

3. Orders

  • Once an order is placed, you will receive an order confirmation email.
  • Kayaaz reserves the right to refuse or cancel any order due to product unavailability, pricing errors, suspected fraud, or other unforeseen circumstances.
  • Orders may be canceled before shipment. Once shipped, cancellation requests may not be accepted.

4. Shipping & Delivery

  • Delivery timelines are estimates and may vary based on location and courier services.
  • Kayaaz is not responsible for delays caused by courier partners, natural disasters, strikes, or other circumstances beyond our control.
  • Customers must provide accurate shipping information. We are not responsible for delivery failures due to incorrect addresses.

5. Returns & Refunds

  • Return requests must be initiated within the period specified in our Return Policy.
  • Products must be unused, unwashed, and returned in their original packaging with all tags intact.
  • Refunds will be processed after successful inspection of returned products.
  • Customized or altered products may not be eligible for return or refund.

6. User Accounts

  • Users are responsible for maintaining the confidentiality of their account credentials.
  • Kayaaz shall not be liable for any loss resulting from unauthorized use of your account.

7. Intellectual Property

  • All content on this website, including logos, designs, images, text, graphics, and product listings, is the property of Kayaaz and is protected by applicable intellectual property laws.
  • Unauthorized reproduction, distribution, or use of website content is prohibited.

8. Prohibited Activities

Users agree not to:

  • Use the website for unlawful purposes.
  • Attempt to gain unauthorized access to website systems.
  • Upload malicious software or harmful content.
  • Engage in fraudulent transactions.

9. Limitation of Liability

Kayaaz shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.

10. Privacy

Your use of this website is also governed by our Privacy Policy. By using the website, you consent to the collection and use of information as described therein.

11. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Bihar, India.

12. Changes to Terms

Kayaaz reserves the right to modify these Terms & Conditions at any time without prior notice. Continued use of the website after changes are posted constitutes acceptance of the updated terms.